bigflipz is a community of independent buyers and sellers. These guidelines help keep the marketplace safe, fair, and welcoming for everyone. By using bigflipz, you agree to follow them.
Be honest and courteous in every interaction — listings, messages, offers, and reviews.
No harassment, hate speech, discrimination, or threats. Disagreements happen; keep them professional.
Do not share another member's personal or contact information.
Review the listing description, photos, and seller ratings before buying or making an offer.
Always complete payment through bigflipz checkout. Never send money off-platform or pay outside the app — you lose purchase protection.
Keep all communication and order details inside bigflipz messages so we can help if something goes wrong.
Check the seller's Verified Buyer badge, ratings, and return history on their profile.
Describe items accurately and include clear, well-lit photos that show condition and any flaws.
Ship promptly using the generated shipping label and upload tracking once the order is on its way.
Only accept payment through bigflipz. Never accept off-platform payment or overpayment/refund schemes.
Respond to buyer questions and return requests in a timely, good-faith manner.
No counterfeit or replica goods, stolen items, weapons, or anything illegal.
No shill bidding, fake reviews, or creating accounts to inflate your own ratings.
No spam, misleading listings, or bait-and-switch pricing.
Repeated violations lead to listing removal, account restrictions, or a permanent ban.
Use the "Report listing" option on any item to flag counterfeit, scam, or prohibited items.
Open a support ticket for order disputes, payment issues, or member conduct concerns.
Our moderation team reviews every report and takes action as needed.
Leave honest reviews after completed orders — they help everyone make informed decisions.
Ship fast, communicate clearly, and honor your listings to earn repeat buyers.